Kohler Oncue Connection Problems - Just looking at it drops the connection to the remote monitoring software (oncue). A firmware flash fixes it, but an annoyance. My issue is that the controller won't pick up a new ip address via dhcp. I have statically assigned an ip address and that doesn't work neither. After some searching around, this seems to be a. Users may face several connection issues with the kohler oncue system. Here are some common problems: When i log in i get a not connected not authorized message and no ats detected on your home. You should try connecting a laptop outside at the unit via the cat5 cable going. I logged into oncue plus and it shows not connected. After a lot of head scratching, i discovered that the controller was not connected to my network. I have a kohler generator that will not connect to the kohler oncue server for remote monitoring on kohlers app. Iโve confirmed the cat5 cable is functional, performed firmware updates on the. My kohler home generator lost connection to the oncue server. What do i need to do to reconnect it to the server? There is no link at the network switch. Here are the steps i've taken to attempt to resolve this: Powered everything down, disconnected battery and rebooted. Hello all, i have a kohler whole home genny 20 resa with a rdc 2 controller. It is connected to my home network via ethernet cable.
Just looking at it drops the connection to the remote monitoring software (oncue). A firmware flash fixes it, but an annoyance. My issue is that the controller won't pick up a new ip address via dhcp. I have statically assigned an ip address and that doesn't work neither. After some searching around, this seems to be a. Users may face several connection issues with the kohler oncue system. Here are some common problems: When i log in i get a not connected not authorized message and no ats detected on your home. You should try connecting a laptop outside at the unit via the cat5 cable going. I logged into oncue plus and it shows not connected. After a lot of head scratching, i discovered that the controller was not connected to my network. I have a kohler generator that will not connect to the kohler oncue server for remote monitoring on kohlers app. Iโve confirmed the cat5 cable is functional, performed firmware updates on the. My kohler home generator lost connection to the oncue server. What do i need to do to reconnect it to the server?